4Tuna Casino Terms and Conditions
Acceptance of These Terms
By ticking the confirmation box at registration on 4tuna.app you accept these terms, and they form a binding contract between you and ALPECA LIMITED, the company that operates 4Tuna. They apply from the moment your account is created and cover every product on the site, including slots, live casino, jackpot games and crash games, whether you play in a desktop browser, a mobile browser, the Android APK or the iOS Progressive Web App. If you disagree with any clause, do not register or deposit, and ask us to close an existing account through [email protected].
Where Our Liability Stops
We are liable for direct loss caused by our own proven breach of these terms, up to the balance held in your account at the time of the breach. We are not liable for losses that arise from gambling itself, from mistakes in the payment or account details you enter, from failures of your internet connection, device or browser, or from delays at Visa, Mastercard, Skrill, Neteller or a blockchain network. Game software belongs to its providers, including Pragmatic Play, Evolution Gaming and NetEnt, and an outage on their side is handled under the section on faults below. Liability that cannot lawfully be excluded, such as liability for fraud, is not affected.
How We Verify Your Identity
We complete verification (KYC) before your first withdrawal is approved. For identity we accept a passport or a UK photocard driving licence, and for proof of address a utility bill, council tax bill or bank statement dated within the last three months. Send clear scans or photographs to [email protected], and we reply to document emails within 24 hours. We may also ask for evidence that a card or e-wallet is yours if a deposit does not match your profile. An account whose details differ from its documents is restricted until the difference is explained.
Welcome Offer and Bonus Conditions
Bonuses are for players aged 18 and over. The Wheel of 4tuna welcome offer gives up to a 150% deposit bonus, up to 27 4tuna Spins (7 Bronze, 10 Silver and 9 Gold) and up to 2,000 4tuna Clams, and it is limited to one per player, household and IP address. The wagering multiplier, the maximum bet while a bonus is active and the expiry period are shown in the bonus terms when you claim, and those figures prevail over any example elsewhere. Live casino games from Evolution Gaming and Pragmatic Live, and jackpot slots such as Mega Moolah and Divine Fortune, contribute less or are excluded. Unused bonus funds, spins and wagering progress are forfeited when the period ends. See the bonus guide for the full breakdown.
Payment Methods and Cashout Timings
Withdrawals are paid back to the method you deposited with, and the timings below apply once verification is complete.
| Method | Deposit | Withdrawal |
|---|---|---|
| Visa debit | Instant | 1-3 business days |
| Mastercard debit | Instant | 1-3 business days |
| Skrill | Instant | Up to 24 hours |
| Neteller | Instant | Up to 24 hours |
| Bitcoin, Ethereum, Litecoin | Instant after confirmations | Instant after confirmations |
| Bank transfer | 1-3 days | 3-5 business days |
Payment data travels over 256-bit SSL encryption.
Faults, Errors and Voided Rounds
If game software, a live stream or a connection malfunctions, we may void the affected round and return the stake, and malfunction voids all pays and plays. For live tables from Evolution Gaming and Pragmatic Live, the provider’s round record decides the outcome. Report a suspected fault to [email protected] with the game name, the time in GMT or BST and the round identifier if shown. Funds credited to your balance by mistake remain ours and may be removed.
Conduct We Do Not Allow
You may not open more than one account, claim the Wheel of 4tuna offer twice by using another identity, collude with other players at live tables, or use bots, scripts or other automation to place bets. Hiding your true location or using another person’s payment method is also prohibited. If we find a breach, we may void bonuses and winnings connected to it, close the account and withhold the balance until an investigation ends.
Who Can Hold an Account
You must be 18 or over, and each person may hold one account only. Registration details, including your full name, date of birth and email address, must be truthful and match your verification documents. The account is personal and cannot be sold, lent or transferred, and you must keep your password to yourself.
Licensing Entity and Applicable Law
4Tuna is operated by ALPECA LIMITED, registered at Theokritou 5, 2008 Strovolos, Nicosia, Cyprus (registration number HE 464760), under a Curaçao gaming licence. These terms are read in line with the conditions of that licence, and company matters are governed by the law of Cyprus, where the operator is registered. 4Tuna holds no licence from the UK Gambling Commission, so you are responsible for checking that taking part is lawful where you live.
Changes to These Terms
When we revise these terms, the updated date shown at the top of this page changes and we email the address on your account. Changes to bonus conditions do not alter a bonus you have already activated. If you object to a revision, close your account before you next play, because continued play means you accept the revised version.